Transitions Can Feel Scary…

“It feels scary and the organization feels lost.”

My client's words rang loudly as I witnessed (and experienced) their concern repeatedly displayed at other non-profits and businesses alike. 

Organizations implementing major changes, either out of urgent need or planned execution, with little to no communication nor effective strategy to implement the changes org-wide. 

The result is staff feeling lost and unstable.

My client continued “What are we doing to keep our staff? I’m sure they feel as anxious and unsure as I am.”

And she was correct. After our initial kickoff meeting, I met with the key employees and as I suspected, there had not been an org-wide discussion to bring staff on board during this huge transition. 

Here's the thing, I get it. I’ve done that. We’re used to operating in a top-heavy environment. What management says goes and the “other staff” will catch on soon. All will be well in the end, and the initial goal will be fulfilled. But at what intangible cost? Lack of staff trust, misaligned vision, the perpetuation of unhealthy hierarchy dynamics, disgruntled employees, and more.

In today’s post-COVID society, people are becoming increasingly more concerned about their overall happiness and fulfillment. They want to know that the place they’re spending eight hours of their time each day, is a place that sees them as valuable. In a recent Gallup article, employee well-being and stability & security are essential components when choosing to stay or leave an organization.

Backup the Business’ role is to be an anchor during times of transition and growth. 

We help organizations maintain staff involvement, collaboration, understanding, and forward movement during the transition which makes them feel seen, valued and secure, amongst other things.